Choose the Best Hold Music for Your Business
While all businesses try to reduce hold times, it is a great time to connect with customers and reaffirm a positive customer experience. Use hold music while callers ring in, are placed on hold, and when they are transferred between staff.
Keep customers engaged while they wait by:
Highlight key features and benefits of your goods and services
Reaffirm your marketing efforts i.e. events
Promote special sales and deals
What better way to engage customers than with hand-picked hold music for your business. Ready to move away from Opus No. 1? Check out the tips below to pick out the best hold music for your business.
We just updated our hold music. Let us know what you think!
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