SEAMLESS CALLING
How much are missed calls costing your business? More than you may think.
We have solutions so you will never miss an important phone call again.
THE COST OF A MISSED CALL
The impact of a missed call
When you miss a call, you aren’t missing out on one conversation. You may be missing the opportunity to build a lifetime relationship with a new customer, or improve upon your customer service with an existing one. Many times when a potential customer is calling you, they want to speak to a person and get an immediate answer. We live in a world of immediate gratification.
OUR SOLUTIONS
It’s true what they say: you never get a second chance at a first impression. We have put together a bundle of options to help you and your business reduce the number of missed calls. And with a Sonictel phone system, you don’t necessarily need to hire more staff. You can use our technology to improve your business communications and ensure a higher quality of customer service, all while never missing an important call again!
Not sure where to start? When you join on with us, we act as a consultant and your advocate. We will go through your business needs and operations and help you build the right infrastructure to make sure all calls are handled properly and efficiently.
Automated Attendants
Get incoming calls to the right place, ASAP!
Automating your phone system can have a substantial, positive impact on your productivity and profits. They have such high levels of customization you can create experiences that are helpful and meaningful to your customers, while also increasing sales revenue. Individual extensions and voicemail boxes for all staff are always included.
Dynamic Call Groups
Ring a group then overflow to a secondary group.
A ring group will distribute calls from a single phone number to a group of numbers in a company. When callers ring your company phone number, the group will route the call to a group of members so they can answer the call. This is perfect for collaborative departments and call centers.
Mobile Apps
The Sonictel App is a great way to work on the go!
Have your work phone call your mobile phone using our mobile app. You can use any of your devices to make & receive your business calls knowing that your business number is your identity. Features include Auto-attendant, Voicemail to Email, Hunt groups, Call transfer and more.
Voicemail to Email
Voice messages sent directly to your email, or sent via SMS
You can also enable the missed call notification feature so you receive a notification every time you miss a call or receive a voicemail. The notification itself details you about the number you have received the missed call/voicemail on making it easier for you to have a quick overview.