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When making a call using the Sonictel Mobile App, you can use either your mobile data or Wi-Fi network, depending on your network connectivity.
A phone call may be the first impression a potential or current customer will have of your business. When calling your business, people want short wait times and an easy way to be transferred to the right department.
When you do business with a larger company, you can quickly feel like just an account number. You don't just do business with a small company, you partner with them.
Industry Trends
See what’s new in the world of telecom.
Is your business ready for summer? A phone system can help support you and your team take your deserved time off. All while continuing to support your customers and not missing an important phone call.
Moving into a new office is an exciting time for any company but for those managing the relocation, it can be stressful with so many ‘moving’ parts. However, it can also be an opportunity to make positive changes to your business.
With the rise of remote work and hybrid work models, businesses need to streamline their communications. In 2023, there's no better time to take a fresh look at your communication strategies and find ways to optimize your processes.
What is VoIP?
Tips, tricks, and frequently asked questions.
VoIP redundancy not only provides uninterrupted connectivity during challenging times but also offers flexibility and cost savings, making it an essential investment for any business.
Understanding the differences between these communication options empowers you to make informed decisions based on your specific needs. Whether you opt for the flexibility of VoIP, the convenience of cellular networks, or the reliability of landlines, the choice ultimately depends on what best suits your personal or business communication requirements.
Over the years, we have witnessed the transformation of traditional telephony, particularly Plain Old Telephone Service (POTS), into an interconnected web of digital networks. As we embrace the convenience and efficiency of modern communication methods, the sunsetting of POTS seems inevitable.
Technology
Advice to successfully utilize technology in your business.
Is your business ready for summer? A phone system can help support you and your team take your deserved time off. All while continuing to support your customers and not missing an important phone call.
When combined, SD-WAN and LTE Internet Backup create a robust and reliable networking infrastructure that provides high availability and quality of service.
The primary goal of a telecom audit is to optimize the company's telecommunications services and expenses, which can lead to significant cost savings and increased efficiency.
What is Porting?
Porting is the process of transferring or moving a phone number from one telecommunications provider to another. Here we explain what happens and answer FAQs.
What Is a VoIP Phone? An Introductory Guide
Communication has evolved in leaps and bounds, and voice over internet protocol (VoIP) has emerged as a cost-effective and efficient way to communicate with people. We will explore what VoIP phones are, how they work, and what benefits they offer.
What are POTS Lines?
POTS lines are an important part of telecommunications history but are being phased out. They were the primary means of communication before digital technologies and the internet became prevalent.