Can You Save Money While Updating Your Phone System?
Quick answer, absolutely. You might think this sounds counterintuitive but I assure you, we find savings for all of our customers.
Evaluate your current system. 80% of telecom bills contain errors. That doesn’t take into account those who are paying for redundant products or services. All of this complexity leads to most businesses just paying their telecom bills as they come. We will go through your current bill and find ways to save by doing a Telecom Audit.
Create a list of needs and wants. Choosing a new phone service provider can seem overwhelming. You should identify your company’s goals, know which questions you will be asked by a business phone system service provider, and determine which features of a phone system that are right for your business. We put together a Communications Checklist to help you simplify the process.
Consider a managed provider. If there is one thing most businesses can agree on is that time equals money. We can look at this in a few different ways.
The first is the level of customer service and experience a managed provider offers. If your car breaks down and you are stranded on the side of the road, you have your car towed to a mechanic. They are trained to identify problems, run diagnostic tests, recommend the appropriate fixes, and ultimately get your car running again. The same can be said for your phone system. Our technicians have over 30 years of experience working on all types of phone systems and there isn’t an issue we can’t solve. If you are constantly waiting on long hold lines to speak to a customer service agent or trying to program your system to use certain features, you aren’t working on what you are good at - your business. When this balance is achieved a small business is in the perfect position to thrive and grow.
The second is by using features that allow your employees to boost collaboration and productivity. A cloud-based VoIP phone system has over 60 features and these select few will immediately boost your efficiency.
Sonictel Mobile App: Use your cellphone to work from anywhere. A desk phone is no longer required for a business phone system.
Voicemail-to-Email and Voicemail-to-SMS Text: Don’t miss important voicemails. You can have all voicemails converted into audio files and sent via email, or sent as text messages.
One Number Service: Instead of giving out multiple phone numbers, a VoIP phone system allows employees to share a single number that will route all calls to their phone or device. When outgoing calls are made, the business number shows up on caller-ID to keep a unified brand image.
Interested in learning more? Reach out and let's start a conversation!
We offer free consultations
It takes expertise and time to perform a truly comprehensive audit. By taking advantage of the support of a third party to audit your telecom services, you may find savings you never expected. Our no-risk audits help businesses like yours identify billing errors and other areas of overspending.
